Membership

How will I benefit from OneCall?

Within the OneCall team are specialists on Customs Special Procedure, eg duty relief regimes (eg IP/OP), letters of credit, export documentation, import procedures, tariff classification, export licensing controls on military and dual-use goods, USA export controls, contract issues such as Incoterms… the list goes on. OneCall means you don’t have to waste time looking for answers to an import or export query – our team will know or quickly find out for you. If you get frustrated searching websites for relevant data when you could be doing something more productive – OneCall will help. Not only do you get an immediate response but the people manning the service are helpful and extremely knowledgeable – ideal for seeking a second opinion on a tricky or complicated problem. The OneCall team can guide you in the right direction or even do some of the work for you – they are there as a support to your business needs.