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Renew Online OneCall™ Level Two - Email assistance as and when required; A one-call solution for all your import, export and customs enquiries.
A membership package created to assist importers and exporters. Membership to OneCall™ includes access to an online Members resource area, UK Customs and International Trade Briefings, discount on public training courses and live events, and access to the OneCall™ Business Support Helpline. Though often answered sooner, response time is within 24 hours (48 hours for Level 1).
How will I benefit from OneCall™?
Our OneCall™ Team are specialists in various import, export and customs procedures. Using the service means you won’t waste time searching for answers. Our Team will know or quickly find out for you, leaving you to concentrate on your proper job. Not only do you get a quick response, but the people staffing the service are helpful and highly knowledgeable – ideal for seeking that second opinion on a tricky question.
The OneCall™ Team can guide you in the right direction or even do some work for you. They are here to support your business needs.
Email assistance as and when required, a one-call solution for all your import, export and customs enquiries. This service allows you to email our helpline with minor enquiries so we can guide you to the correct places for information, reinforce your understanding of procedures or answer your questions immediately. Export help. Import help. Customs help.
This renewal service is for existing OneCall™ Level Two Members.
Level 2 provides a single port of call for assistance and guidance in all areas of import and export procedures. OneCall 'More' provides support to your day-to-day activities in a cost-effective way.
Provides 8 hours of support time per annum (480 helpline minutes)
Some time can be converted to call time (max 30 minutes)