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Membership

OneCall™, The business support helpline

What is “OneCall™”?

A business support service created to assist importers and exporters. Includes the “Did You Know” email information service to help keep you up-to-date with current international trade and customs issues.

 

OneCall™

OneCall™ Level One

OneCall™ Yearly Membership

£180.00 excl. VAT

Email assistance as and when required; A one-call solution for all your import, export and customs enquiries. Export help. Import help. Customs help.

More information

OneCall™ Level Two

OneCall™ Yearly Membership

£600.00 excl. VAT

Email assistance as and when required; A one-call solution for all your import, export and customs enquiries. Export help. Import help. Customs help.

More information

OneCall™ Level Three

OneCall™ Yearly Membership

£1,560.00 excl. VAT

Email assistance as and when required; A one-call solution for all your import, export and customs enquiries. Export help. Import help. Customs help.

More information

OneCall™ Top Up 60 Minutes

1 hour OneCall™ top-up

£90.00 excl. VAT

Top up your OneCall™ minutes, sold in 1-hour units.

More information

OneCall™ Top Up 120 Minutes

2 hour OneCall™ top-up

£180.00 excl. VAT

Top up your OneCall™ minutes, sold in 2-hour units.

More information

OneCall™ Top Up 300 Minutes

5 hour OneCall™ Top-Up

£450.00 excl. VAT

Top up your OneCall™ minutes, sold in 5-hour units.

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OneCall™ Level One Renewal

OneCall™ Yearly Membership

£180.00 excl. VAT

Renew Online OneCall™ Level One - Email assistance as and when required; A one-call solution for all your import, export and customs enquiries.

More information

OneCall™ Level Two Renewal

OneCall™ Yearly Membership

£600.00 excl. VAT

Renew Online OneCall™ Level Two - Email assistance as and when required; A one-call solution for all your import, export and customs enquiries.

More information

OneCall™ Level Three Renewal

OneCall™ Yearly Membership

£1,560.00 excl. VAT

Renew Online OneCall™ Level Three Email assistance as and when required; A one-call solution for all your import, export and customs enquiries. Export help. Import help. Customs help.

More information

CDS Community™

CDS Community™ Membership Level One

CDS Community™ Annual Membership

£720.00 excl. VAT

Traders have trusted Strong & Herd for 26 years in all matters relating to customs and international trade. Email assistance as and when required – the go-to membership for CDS training and support. This service lets you email our priority response helpline with CDS enquiries so we can guide you to the correct places for information, reinforce your understanding of CDS procedures or answer your questions using our priority response service.

More information

CDS Community™ Membership Level Two

CDS Yearly Membership

£2,160.00 excl. VAT

Traders have trusted Strong & Herd for 26 years in all matters relating to customs and international trade. Email assistance as and when required – the go-to membership for CDS training and support. This service lets you email our priority response helpline with CDS enquiries so we can guide you to the correct places for information, reinforce your understanding of CDS procedures or answer your questions using our priority response service.

More information

Membership

OneCall™ Level One

OneCall™ Yearly Membership

£180.00 excl. VAT

Email assistance as and when required; A one-call solution for all your import, export and customs enquiries. Export help. Import help. Customs help.

More information

OneCall™ Level Two

OneCall™ Yearly Membership

£600.00 excl. VAT

Email assistance as and when required; A one-call solution for all your import, export and customs enquiries. Export help. Import help. Customs help.

More information

OneCall™ Level Three

OneCall™ Yearly Membership

£1,560.00 excl. VAT

Email assistance as and when required; A one-call solution for all your import, export and customs enquiries. Export help. Import help. Customs help.

More information

CDS Community™ Membership Level One

CDS Community™ Annual Membership

£720.00 excl. VAT

Traders have trusted Strong & Herd for 26 years in all matters relating to customs and international trade. Email assistance as and when required – the go-to membership for CDS training and support. This service lets you email our priority response helpline with CDS enquiries so we can guide you to the correct places for information, reinforce your understanding of CDS procedures or answer your questions using our priority response service.

More information

CDS Community™ Membership Level Two

CDS Yearly Membership

£2,160.00 excl. VAT

Traders have trusted Strong & Herd for 26 years in all matters relating to customs and international trade. Email assistance as and when required – the go-to membership for CDS training and support. This service lets you email our priority response helpline with CDS enquiries so we can guide you to the correct places for information, reinforce your understanding of CDS procedures or answer your questions using our priority response service.

More information

OneCall™ Level One Renewal

OneCall™ Yearly Membership

£180.00 excl. VAT

Renew Online OneCall™ Level One - Email assistance as and when required; A one-call solution for all your import, export and customs enquiries.

More information

OneCall™ Level Two Renewal

OneCall™ Yearly Membership

£600.00 excl. VAT

Renew Online OneCall™ Level Two - Email assistance as and when required; A one-call solution for all your import, export and customs enquiries.

More information

OneCall™ Level Three Renewal

OneCall™ Yearly Membership

£1,560.00 excl. VAT

Renew Online OneCall™ Level Three Email assistance as and when required; A one-call solution for all your import, export and customs enquiries. Export help. Import help. Customs help.

More information

OneCall™ Top Up 60 Minutes

1 hour OneCall™ top-up

£90.00 excl. VAT

Top up your OneCall™ minutes, sold in 1-hour units.

More information
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How will I benefit from OneCall?

Within the OneCall team are specialists on Customs Special Procedure, eg duty relief regimes (eg IP/OP), letters of credit, export documentation, import procedures, tariff classification, export licensing controls on military and dual-use goods, USA export controls, contract issues such as Incoterms… the list goes on. OneCall means you don’t have to waste time looking for answers to an import or export query – our team will know or quickly find out for you. If you get frustrated searching websites for relevant data when you could be doing something more productive – OneCall will help. Not only do you get an immediate response but the people manning the service are helpful and extremely knowledgeable – ideal for seeking a second opinion on a tricky or complicated problem. The OneCall team can guide you in the right direction or even do some of the work for you – they are there as a support to your business needs.

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